Privacy Notice, Cookie Policy and Website Terms & Conditions
This page explains how we use and protect your personal information, how we use cookies, and the terms and conditions for using the CACIC website.
Last updated: September 2026
1. Privacy Notice
What Information We Collect
CACIC may collect personal information when you:
- contact us through our website;
- sign up for our newsletter; or
- make a donation.
This may include your name, email address and postal address.
Depending on your cookie choices, we may also collect limited information about how you use our website.
CACIC does not collect or store your full payment card details. Donations and payments are processed through a third-party payment provider.
How We Use Your Information
We may use your information to:
- respond to your enquiries;
- send you newsletters and updates you have chosen to receive;
- keep appropriate records relating to donations; and
- understand and improve our website, where you have consented to relevant cookies.
Newsletter
If you sign up for our newsletter, we will send you CACIC news and updates by email.
You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us at hello@chineseautism.org.uk.
Donations
Donations are processed through a third-party donation platform.
The third-party provider processes your payment information according to its own terms and privacy practices. CACIC does not collect or store your full payment card details.
Our Lawful Bases
Under the UK GDPR, we must have a lawful basis for using your personal information.
Depending on how we use your information, we rely on:
- Consent – for newsletters and non-essential cookies;
- Legitimate interests – for responding to enquiries and managing our activities; and
- Legal obligation – where we need to use or keep information to meet legal, accounting or regulatory requirements.
Where we rely on your consent, you can withdraw it at any time.
Who Can Access Your Information
We do not sell or rent your personal information.
Your information may be accessed by authorised CACIC staff, directors and volunteers where necessary for their roles.
We may also share limited information with third-party service providers where necessary to provide our services, including processing donations.
We may disclose information where required by law.
How Long We Keep Your Information
We only keep personal information for as long as necessary.
- General enquiries: normally no longer than two years after the enquiry has ended.
- Newsletter: while you remain subscribed. After you unsubscribe, we may keep minimal information needed to respect your preference.
- Donation records: for as long as needed to meet legal, accounting and administrative requirements.
Keeping Your Information Safe
We take appropriate measures to protect your personal information.
Access is limited to authorised people who need the information for CACIC's work.
Your Data Protection Rights
Under UK data protection law, you may have the right to:
- access your personal information;
- correct inaccurate or incomplete information;
- ask us to delete your information in certain circumstances;
- ask us to restrict how your information is used;
- object to certain uses of your information; and
- ask us to transfer information you have provided in certain circumstances.
These rights may depend on the circumstances and the lawful basis for using your information.
You will normally not have to pay to exercise these rights. We will normally respond within one month.
To exercise your rights, please contact us at hello@chineseautism.org.uk.
How to Complain
If you have concerns about how we use your personal information, please contact us first at hello@chineseautism.org.uk.
You also have the right to complain to the Information Commissioner's Office (ICO):
2. Cookie Policy
What Are Cookies?
Cookies are small files placed on your device when you visit a website. They help the website work properly and can also help us understand how it is used.
When you visit the CACIC website, you can choose whether to accept non-essential cookies.
Cookies We Use
Strictly Necessary Cookies
These cookies are needed for our website to work correctly and securely.
They do not require your consent. Blocking them through your browser may prevent some parts of the website from working properly.
Analytics Cookies
These cookies help us understand how visitors use our website so that we can improve its performance, accessibility and user experience.
We only use Analytics Cookies with your consent.
Marketing Cookies
These cookies may help us understand the effectiveness of our communications and marketing activities.
We only use Marketing Cookies with your consent.
Managing Your Cookie Preferences
You can accept or reject non-essential cookies through the cookie options shown on our website.
You can change or withdraw your consent at any time through the cookie preference settings on our website.
You can also manage or delete cookies through your browser settings.
Some cookies may be provided by third-party services. These providers process information according to their own privacy policies.
3. Website Terms & Conditions
Using Our Website
By using the CACIC website, you agree to these Terms & Conditions.
The information and resources on our website are provided for information and awareness purposes.
We aim to keep our information accurate and up to date, but we cannot guarantee that all information will always be complete, accurate or current.
Information on this website is not a substitute for professional medical, clinical, legal or other professional advice. Please seek appropriate professional advice where needed.
To the extent permitted by law, CACIC is not responsible for loss or damage resulting from the use of, or reliance on, information on this website.
Nothing in these Terms & Conditions limits any liability that cannot legally be limited.
Changes to This Page
We may update this page when our website, services, practices or legal requirements change.
Any changes will be published on this page.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Contact Us
If you have any questions about your personal information, cookies or the use of our website, please contact us:
Email: hello@chineseautism.org.uk